Shipping, Returns, and Warranty

Woodworking shop and tools on a bench
 
Shipping
 
  • FREE shipping to all of Canada & U.S. via Canada Post (subscribers only)
  • International shipping will be calculated at checkout by Canada Post
  • Tracking is available through Canada Post's website

 Stripping big leaf maple hardwood live edge slab on table saw

Returns and Exchanges

All Wood and Glass live edge tables are hand made, which means that some edges are curvy and some curves are edgy. However, if the table you purchased is damaged or looks different than the photo or 3D design, you are eligible for a return or exchange. To start your process, kindly send us an email to support@woodandglass.ca, and state your issue within 15 days of receiving your table (please include photographs). We will create a return shipping label for you right away, and will process your return or exchange as soon as we receive the table. Return shipping is covered by Wood and Glass.

 Jointing big leaf maple hardwood live edge slab on jointer

6-Month Warranty

If you find any problems related to the craftsmanship of the table within 6 months of your purchase, kindly send us an email to support@woodandglass.ca stating your issue (please include photographs). We will create a return shipping label for you right away, and will repair your table as soon as it arrives. Return shipping is covered by Wood and Glass. 

Note: some natural properties of the wood, such as warping, cracking, and discolouration, are common but can be avoided if the table is placed away from direct sunlight and devoid of large shifts in temperature. Since these issues can be avoided they will not be covered under warranty, with the exception of cracks that propagate from the epoxy fillings. 

 Big leaf maple hardwood live edge slabs

Always Contact Us Anyways

Our number 1 priority are our customers and the opinion they voice about us. If you experience any unusual circumstances or issues with your live edge table, please Contact Us and we will address your issues as fast as we can.

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